‘More info better for consumers’ NC County restaurant inspection ratings to appear on Yelp pages

Posted on October 9, 2014 by

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by Doug Powell

Restaurant inspections have long revealed the dirtier side of food locales, including the restaurants frequented by residents of Chapel Hill and Carrboro.

In an effort to make inspection ratings more accessible, Orange County announced Sept. 16 that it would begin posting its health inspection ratings to Yelp. A restaurant’s most recent letter grade now appears in the right-hand column of its Yelp page.

Victoria Hudson, an environmental health specialist for the Orange County Health Department, conducts inspections in Carrboro and parts of Chapel Hill and UNC. She said more access to information is beneficial to consumers.

“People should be able to use these scores to assign risk,” Hudson said. “The letter ‘A’ does not necessarily give you the full picture as much as the list of comments does.”

Clicking on the inspection score on Yelp reveals more information on previous inspections, including the dates and the number of health code violations found.

In May, for example, an inspection found pink and black mold in the ice machine at R&R Grill, though mold in ice machines was not an uncommon violation at restaurants in 2013 findings. The restaurant lost 1.5 points — a half deduction — and received a 98.5 total score.

Ross Moll, the owner of R&R Grill, said employees cleaned the machine after it was discovered. The machine is cleaned weekly and inspected to prevent the problem.

“I think they do a good job coming down on people who are not up to snuff on things, and they definitely work with people to get things fixed,” Moll said about the Health Department.

Tony Sustaita, owner of Bandido’s, said the inspections help reinforce safe practices.

“Obviously the policy is to be clean all the time, but people mess up once in a while,” he said. “Any issue that is brought up in an inspection is addressed immediately.”

Both Moll and Sustaitia said displaying scores in restaurants and on Yelp helps consumers make decisions.

“I think the only ones who would be concerned would be the ones with negative scores,” Sustaita said. “We’ve had pretty good scores.

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Posted in: Family safety